Joel Winters

Multi-site Operations / Six Sigma / Change Management / Sales / Cost Control Internal and External Customer Service / Systems / Procedures / Project Management

Joined SquareTwo Financial as the third employee (of the mortgage division). In a series of promotions through sales and operations leadership positions, played a key role in its growth to become a one of the largest private companies in Denver with annual revenue of $247M. Contributions included…

• Building the infrastructures and teams to support spiraling growth
• Responding to rapidly changing rules and regulations, minimizing compliance risks
• Maximizing internal and external customer satisfaction while minimizing costs
• Developing systems to accommodate volatile shifts in internal and external markets

BS in Management, Metropolitan State University of Denver, Six Sigma Green Belt Certification. Management and Strategy Institute, License 1974289. Strong background in assessing organizational talent, improving culture and mentoring others.

Director of Process Management - SquareTwo Financial Corp. 2010 to 2016. A large financial and legal services organization. Promoted to lead nationwide operations and customer support teams totaling 45 employees in a tightly regulated environment. Subject matter expert in CRM and document management systems.

Field Development Manager - SquareTwo Financial Corp. - 2008 to 2010. Promoted to expand the network of affiliates. Attended trade shows and other events to boost SquareTwo’s presence. Acted as the business lead for the development electronic data interface (EDI) for external law firms. Added 40 new law firms.

Mortgage Broker - SquareTwo Financial Corp. - 2006 to 2008. Reported directly to Division President. Generated and closed mortgage loans. Trained and mentored business development and operations personnel nationwide.

National Sales Director - The Leasing Workshop - 2004 to 2006. Developed relationships with property management companies nationwide to sell company’s custom leasing and training solutions.

Senior Loan Manager - Global Financial Mortgage Corp. - 1998 to 2004. Promoted three times in three years, culminating in selection to manage subprime loan production for a staff of five mortgage salespeople.